A successful pet-friendly business program depends on pets behaving well while visiting, and pet parents taking responsibility for their pets.
A pet code of conduct helps make this possible by providing clear guidelines about behaviors and accountability. We suggest that you post your pet code of conduct on your website and communicate it to customers through signage and other means.
Here’s a sample pet code of conduct. You will want to create a version of this document that meets the specific requirements of your business and legal needs.
Sample Pet Code of Conduct
- Pets must be leashed and under control of their owner at all times.
- Pets must be licensed, immunized and comply with all state and local regulations.
- Pet owners may not leave pets unattended at any time.
- Pet owners are responsible for making sure their pets remain safely out of the way and do not present a hazard to employees, other customers or their pets.
- Pet owners are responsible for monitoring their pet’s behavior and mood, and removing any pet that might be over-excited, aggressive or anxious.
- Pet owners are responsible for monitoring their pet’s needs and ensuring accidents do not happen. Any accidents that do occur must be reported and cleaned up immediately.
- As needed, [BUSINESS NAME] may establish limits for the number of pets allowed on the premises at a time.
- [BUSINESS NAME] has the right to ask a pet owner to remove their pet from the premises at any time.
- Pet owners are legally responsible for the behavior of their pet.
- Damaged or broken merchandise that is caused by a pet must be paid for by the pet owner.
- By bringing a pet onto the [BUSINESS NAME] premises, pet owners agree to indemnify and hold harmless the business and its owners, against any and all liabilities that may arise from the pet being on the premises.
Want more tips? Check out the Pets Welcome Toolkit for info about how to launch a pet-friendly business initiative that can benefit businesses, pet parents and pets.