Here are ideas to help show that your business is a great place for pets and pet parents.

Welcoming pets and pet parents

• Offer pets fresh water. Hydration is very important for pets, especially on hot days. Opt for ceramic or metal water bowls and wash them frequently.
• Have pet treats or toys on hand for visiting pets. Just be sure to ask pet parents before giving anything to their dog or cat.
• Stock some pet-friendly or pet-related products that fit with the theme of your business.
• Be ready to recommend other businesses that welcome pets. Suggest pet-friendly local areas for walking and other pet-friendly amenities.
• Clearly mark any areas where pets are allowed or not allowed within your business.

Providing a healthy and safe environment for pets

• Train staff on pet behavior and pet safety, to offer pets the same hospitality you give to all your other customers.
• Know where the nearest pet relief area is, so you can direct customers there as needed.
• Have spare pet waste bags available.
• Make sure furnishings and plants are pet-friendly and non-toxic.
• Be prepared with paper towels and cleaning supplies just in case accidents happen.
• Consider adding leash hooks in spaces where pet parents might need their hands free, such as your checkout counter, restroom stalls and pet-friendly patio spaces.
• Know the location of the nearest pet hospital in case it’s needed.
• Make pets part of your emergency and evacuation plans.

Promoting your pet-friendliness

• Feature a “Pet of the Week” on your social media.
• Encourage customers to post about their pet-friendly experience on social media.
• Create a selfie space in or near your business where people can take pictures with their pets.
• Have a special event for pet parents and their pets or a promotion where those who bring pets get something extra special.
• Host a giving opportunity where a portion of sales goes to support a local animal shelter or rescue.

Want more tips? Check out the Pets Welcome Toolkit for info about how to launch a pet-friendly business initiative that can benefit businesses, pet parents and pets.